Appreciation in the Moment—A.I.M. for Success!
Be Part of a Community That Lifts People Up
Based on the experienced service we provide, our respected brand is what we are known for in the greater Spokane area.
We strive to achieve this reputation by upholding the non-negotiable Behaviors of Excellence for all employees. RRC has identified five behaviors that have the highest correlation to overall resident satisfaction and loyalty:
- Initiative—Taking action before being asked.
- Teamwork—Working together to perform better because of one another.
- Empathy—Acknowledge, understand and share the feelings of residents and co-workers.
- Courtesy—Smile, politely acknowledge, and speak in a caring and friendly manner with everyone. Respect dignity and privacy of all.
- Communication—The willingness to effectively communicate with care and respect.