Rockwood Retirement Communities is seeking a dynamic and results-driven Sales Counselor to join our sales team. This position is primarily responsible for selling apartments and homes in Independent Living. Remains knowledgeable of our Life Plan Community model and be able to discuss accurately and compassionately with potential residents and family members. Maintains a positive image of the community with referral sources, residents, family members, vendors, and employees. Can accurately represent full continuum of care.
Pay Range: $34- $36 per hour DOE
- + Commission!
- +Growth opportunities!
- +Bonuses!
Shift Type: Full-time
Responsibilities
- Cultivate relationships and build rapport with potential residents and family members.
- Respond and follow-up with all walk-ins, phone-ins, and mail-ins timely and appropriately.
- Close sales to meet or exceed monthly, quarterly, and annual goals.
- Initiate, develop, and manage relationships with sales referral sources to increase referrals.
- Generate and sustain quality and quantity of leads.
- Know and stay up to date on the offerings of other retirement communities in the area including but not limited to services as well as charges.
- Attend internal and external marketing events.
- Build excitement for the future community.
- Maintain details records and utilize the Customer Relationship Management database daily.
- Work cooperatively with supervisors and staff and maintain a good working relationship with all staff.
- Upholds the RRC Values in all interactions.
- Performs all other duties as assigned.
Required Skills and Experience
- Bachelor’s degree in Marketing, Communications, Public Relations, or related field – or equivalent years of experience in sales
- Sales experience within a care retirement community preferred
- One to three years of proven successful sales experience
- Experience utilizing a lead management system/customer relationship management database
- English language proficiency
- Ability to work independently with self-discipline and self-motivation
Benefits
All employees regularly scheduled to work at least 30 hours a week, and have completed our waiting period of employment are eligible for the following benefits:
- Medical/Dental/Vision & TruHear Insurance
- Paid Sick Leave and Vacation – available after 90-days of service
- 6 Paid Holidays and 2 Personal Holidays per calendar year after 90-days of service
- Holiday pay
- Flex Spending Accounts
- Employee Assistance Program (EAP)
- 403(B) with match and no waiting period to begin deferrals
- Group Life Insurance & AD&D
- Voluntary Life Insurance & AD&D
- Critical Illness
- Critical Accident
- Identity Theft Protection Assistance
- Pet Insurance
- Jury Duty, Bereavement Leave, Pet Bereavement, Personal Leave, Family Leave, and Military Leave
Additional perks include:
- Free soup and discounted meal prices
- Food Pantry, Free/Discreet
- Employee Financial Assistance Fund (Rockwood Residents’ Foundation Benefits)
- Continuing Education Scholarships (Rockwood Residents’ Foundation Benefits)
- Job Shadowing opportunities
- Employee Bus Pass Program – Deep discount
- Free Fitness Center access for employees and a guest on campus
- Employee Health and Wellness Program [participation results in discounted monthly insurance premiums]
- Payroll deductions for coffee and meals at our restaurants
- Ability to purchase discounted Premiere Movie Passes
- Employee Appreciation Events
- Years of Service Celebrations and Awards
- Referral Programs
- Free Flu Shot
- Free Hepatitis B Vaccine
- Free parking
- Open Door Philosophy
- Encourage and support promotions from within
- On demand pay accessible as soon as you earn it through hours worked
Environment: Fair, fun, kind, caring, safe, diverse, family-like atmosphere, collaborative. Join our team of dedicated healthcare professionals committed to delivering exceptional care!
