Rockwood Retirement Communities is seeking a data-driven, strategic Controller to lead our day-to-day financial operations and build the scalable accounting infrastructure needed to support our next phase of growth. Reporting directly to the CFO, you will own the month-end close, optimize our internal controls, and transform raw financial metrics into actionable insights for our leadership team. The Controller is the leader of the of the Accounting Department and oversees the daily responsibilities of the team. This leadership role is responsible for consolidated financial reporting, internal controls, accounting policy, and financial stewardship. The Controller partners with executives, lenders, auditors, and operations leadership to ensure organizational financial integrity. The position requires a high level of independent judgment, initiative and problem-solving skills.
Pay Range: $145—$175k per year
Responsibilities
- Leads the Payroll, Accounts Payable, and Accounts Receivable functions. Assures functions are carried out accurately and efficiently.
- Supervises accounting team members to review their job performance and provides; support, feedback, guidance and instruction as needed.
- Collaborates with Human Resources and third parties for benefits and payroll questions
- Oversee cash‑management strategy, banking relationships, and liquidity forecasting
- Prepares multiple financial statements within established timelines.
- Assists with the preparation of annual budgets as assigned by CFO.
- Participates in the budget cycle kickoff with managers and obtains all necessary information as necessary.
- Coordinates cost reporting process for Medicaid and Medicare.
- Assists finance department in the coordinating and managing the information flow to and from third parties (i.e. sellers, buyers, owners, bankers, etc.).
- Provides information to executive leadership by assembling and summarizing data, preparing reports; making presentations of findings, analyses and recommendations.
- Serves as primary liaison for external audit, surveyors, and tax preparers.
- Assists in preparation and oversight of financial modeling and forecasting.
- Assists communities and entities with financial related questions.
- Communicates and participates in campus wide initiatives and goals.
- Attend/complete all required training and in-services.
- Upholds the Five Keys of Quality Service at Rockwood in all interactions with staff and residents.
- Performs all other duties as assigned by supervisor.
Required Skills and Experience: to perform this job successfully, an individual must have:
- Bachelor’s degree with concentration in Finance or Accounting.
- CPA designation is preferred.
- Minimum of 7 years’ experience supervision of accounting and/or finance personnel.
- Third party billing knowledge preferred (Medicare, Medicaid, Managed Care).
- Proficient with Microsoft Office Suite or related software particularly in Excel.
- Knowledge of Microsoft Great Plains/Dynamics and/or Sage Intaact, is a plus
- Excellent organizational skills and attention to detail
- Ability to manage complex tasks and issues concurrently
- Demonstrate flexibility and positive client-service attitude
- Excellent verbal and written communication skills
Benefits
All employees regularly scheduled to work at least 30 hours a week, and have completed our waiting period of employment are eligible for the following benefits:
- Medical/Dental/Vision & TruHear Insurance
- Paid Sick Leave and Vacation – available after 90-days of service
- 6 Paid Holidays and 2 Personal Holidays per calendar year after 90-days of service
- Holiday pay
- Flex Spending Accounts
- Employee Assistance Program (EAP)
- 403(b) with match and no waiting period to begin deferrals
- Group Life Insurance & AD&D
- Voluntary Life Insurance & AD&D
- Critical Illness
- Critical Accident
- Identity Theft Protection Assistance
- Pet Insurance
- Jury Duty, Bereavement Leave, Pet Bereavement, Personal Leave, Family Leave, and Military Leave
Additional perks include:
- Free soup and discounted meal prices
- Food Pantry, Free/Discreet
- Employee Financial Assistance Fund (Rockwood Residents’ Foundation Benefits)
- Continuing Education Scholarships (Rockwood Residents’ Foundation Benefits)
- Job Shadowing opportunities
- Employee Bus Pass Program – Deep discount
- Free Fitness Center access for employees and a guest on campus
- Employee Health and Wellness Program [participation results in discounted monthly insurance premiums]
- Payroll deductions for coffee and meals at our restaurants
- Ability to purchase discounted Premiere Movie Passes
- Employee Appreciation Events
- Years of Service Celebrations and Awards
- Referral Programs
- Free Flu Shot
- Free Hepatitis B Vaccine
- Free parking
- Open Door Philosophy
- Encourage and support promotions from within
- On demand pay accessible as soon as you earn it through hours worked
Environment: Fair, fun, kind, caring, safe, diverse, family-like atmosphere, collaborative
Rockwood Retirement Communities is seeking a dynamic and results-driven Sales Counselor to join our sales team. This position is primarily responsible for selling apartments and homes in Independent Living. Remains knowledgeable of our Life Plan Community model and be able to discuss accurately and compassionately with potential residents and family members. Maintains a positive image of the community with referral sources, residents, family members, vendors, and employees. Can accurately represent full continuum of care.
Pay Range: $34- $36 per hour DOE
- + Commission!
- +Growth opportunities!
- +Bonuses!
Shift Type: Full-time
Responsibilities
- Cultivate relationships and build rapport with potential residents and family members.
- Respond and follow-up with all walk-ins, phone-ins, and mail-ins timely and appropriately.
- Close sales to meet or exceed monthly, quarterly, and annual goals.
- Initiate, develop, and manage relationships with sales referral sources to increase referrals.
- Generate and sustain quality and quantity of leads.
- Know and stay up to date on the offerings of other retirement communities in the area including but not limited to services as well as charges.
- Attend internal and external marketing events.
- Build excitement for the future community.
- Maintain details records and utilize the Customer Relationship Management database daily.
- Work cooperatively with supervisors and staff and maintain a good working relationship with all staff.
- Upholds the RRC Values in all interactions.
- Performs all other duties as assigned.
Required Skills and Experience
- Bachelor’s degree in Marketing, Communications, Public Relations, or related field – or equivalent years of experience in sales
- Sales experience within a care retirement community preferred
- One to three years of proven successful sales experience
- Experience utilizing a lead management system/customer relationship management database
- English language proficiency
- Ability to work independently with self-discipline and self-motivation
Benefits
All employees regularly scheduled to work at least 30 hours a week, and have completed our waiting period of employment are eligible for the following benefits:
- Medical/Dental/Vision & TruHear Insurance
- Paid Sick Leave and Vacation – available after 90-days of service
- 6 Paid Holidays and 2 Personal Holidays per calendar year after 90-days of service
- Holiday pay
- Flex Spending Accounts
- Employee Assistance Program (EAP)
- 403(B) with match and no waiting period to begin deferrals
- Group Life Insurance & AD&D
- Voluntary Life Insurance & AD&D
- Critical Illness
- Critical Accident
- Identity Theft Protection Assistance
- Pet Insurance
- Jury Duty, Bereavement Leave, Pet Bereavement, Personal Leave, Family Leave, and Military Leave
Additional perks include:
- Free soup and discounted meal prices
- Food Pantry, Free/Discreet
- Employee Financial Assistance Fund (Rockwood Residents’ Foundation Benefits)
- Continuing Education Scholarships (Rockwood Residents’ Foundation Benefits)
- Job Shadowing opportunities
- Employee Bus Pass Program – Deep discount
- Free Fitness Center access for employees and a guest on campus
- Employee Health and Wellness Program [participation results in discounted monthly insurance premiums]
- Payroll deductions for coffee and meals at our restaurants
- Ability to purchase discounted Premiere Movie Passes
- Employee Appreciation Events
- Years of Service Celebrations and Awards
- Referral Programs
- Free Flu Shot
- Free Hepatitis B Vaccine
- Free parking
- Open Door Philosophy
- Encourage and support promotions from within
- On demand pay accessible as soon as you earn it through hours worked
Environment: Fair, fun, kind, caring, safe, diverse, family-like atmosphere, collaborative. Join our team of dedicated healthcare professionals committed to delivering exceptional care!
Rockwood Retirement Communities is looking for a friendly, informative, and welcoming front desk concierge to join our Rockwood at South Hill team. As a Front Desk Concierge, you will serve as a positive first impression of the company at all times, while handling the daily responsibilities of a Concierge with efficiency and ease.
Pay Range: $18.00 – $19.50 per hour
Shift Type:
1x Concierge – Part-time: Tuesday-Thursday (8:30am-5:30pm)
1x Concierge – On call status.
Responsibilities
- Greet, assist and direct residents and visitors within the campus.
- Answer the phone in a timely manner and direct calls to the appropriate person.
- Trained to know the proper procedures for fire drills and will notify security of any problems or concerns.
- Update and keep accurate all forms related to the front desk operations
- Manage the desk with dignity and respect for others
- Provide support services to other departments and residents as needed
- Have a complete understanding of the fire/safety/disaster procedures and what your role is in each area
- Ability to think on your feet and problem solve as issues arrive
- Work cooperatively with supervisors and staff and maintain a good working relationship with all staff.
Required Skills and Experience
- High school diploma or equivalent.
- Prior experience handling receptionist responsibilities.
- Exceptional customer service skills.
- Proficient computer skills, including Microsoft Office Suite (Word, Outlook, Access, and Excel).
- Highly organized individuals who work well in a fast-paced environment.
- Excellent time management and written and verbal communication skills.
Benefits
All employees regularly scheduled to work at least 30 hours a week and completed our waiting period are eligible for the following benefits:
- Medical/Dental/Vision & TruHear Insurance
- Paid Sick Leave and Vacation — available after 90 days of service
- 6 Paid Holidays and 2 Personal Holidays per calendar year after 90 days of service
- Holiday pay
- Flex Spending Accounts
- Employee Assistance Program (EAP)
- 403(b) with match and no waiting period to begin deferrals
- Group Life Insurance & AD&D
- Voluntary Life Insurance & AD&D
- Critical Illness Insurance
- Critical Accident Insurance
- Identity Theft Protection Assistance
- Pet Insurance
- Jury Duty, Bereavement Leave, Pet Bereavement Leave, Personal Leave, Family Leave, and Military Leave
Additional perks include:
- Free soup and discounted meal prices
- Food Pantry (free/discreet)
- Employee Financial Assistance Fund (Rockwood Residents’ Foundation benefits)
- Continuing Education Scholarships (Rockwood Residents’ Foundation benefits)
- Sponsorship opportunities for Nursing Assistant Certification
- Employee Bus Pass Program – deep discount
- Free Fitness Center access for employees and a guest on campus
- Employee Health and Wellness Program (participation results in discounted monthly insurance premiums)
- Payroll deductions for coffee and meals at our restaurants
- Ability to purchase discounted Premiere Movie Passes
- Employee Appreciation Events
- Years of Service Celebrations and Awards
- Referral Programs
- Free Flu Shot
- Free Hepatitis B Vaccine
- Free parking
- Open Door Philosophy
- Encourage and support promotions from within
- On demand pay accessible as soon as you earn it through hours worked
Environment: Fair, fun, kind, caring, safe, diverse, family-like atmosphere
