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Rockwood Retirement Communities COVID-19 Update

April 07, 2021

View our Frequently Asked Questions about COVID-19 and Social Distancing at Rockwood

COVID UPDATE April 7, 2021

For information on Travel Guidance please read these 2 CDC links: Older Adults and Travel During COVID. 

Here is also a link for the most current Washington State Travel information. 

 

 

Dear residents, families and personal representatives,

Effective April 7 through 18, the 3rd Floor of The Ridge at Rockwood South Hill is in quarantine.  Visitations are not permitted except for end of life or compassionate care.  There are no cases at Rockwood at Whitworth.  

STATUS OF VACCINATION:  We have completed vaccination clinics for all residents and team members.  Please note: Vaccination is strictly voluntary.  We are pleased that our participation is above industry average.

Rockwood South Hill is following regulatory precautions while providing the following services:

  • Resident visitations must occur in the resident’s home only with a limit of 2 people per visit during our preferred visiting times from 8:00am to 7:00pm.
  • Outdoor visitations are still recommended.
  • Dining venues are open to residents and their guests with reservations.  Meals may be ordered for pick-up or delivery.
  • Forest Estates residents may use the amenities in the Towers.
  • Amenities are not open to non-residents. 
  • Viva Salon & Spa, and the Atrium and Courtyard salons are open.
  • Transportation services for RDAR and Lincoln Heights shopping, medical appointments and outings by reservation.
  • Offsite Community Trip: a Risk Assessment must be done prior to and after a community trip for all healthcare residents.
  • Fitness Center is open by reservation at 344-6923
  • Library – Tuesday from 9:30-11:00am
  • Wood shop – open daily from 8:00am-4:00pm
  • Golf Simulator – by appointment only
  • Rockwood Christian Fellowship 10:30am on Sundays - RSVP to Connie at 808-1399 - required each week
  • Movies and lectures – RSVP to 536-6706
  • Housekeeping in Independent Living apartments
  • Maintenance routine services
  • The Community Center main room, pool and spa are open by reservation at 536-6687
  • All team members, returning residents, and visitors screened upon entry per CDC guidelines.
  • Any team member who presents with symptoms is not being allowed to work. Any resident who presents with symptoms is isolated and observed.
  • Common area surfaces are sanitized consistently 24 hours per day

Rockwood at Whitworth is following regulatory precautions while providing the following services:

  • Resident visitations must occur in the resident’s home only with a limit of 2 people per visit from 8:00am to 5:00pm.
  • Outdoor and window visitations are still recommended. Call 466-0411 to reserve a time.
  • Offsite Community Trip: a Risk Assessment must be done prior to and after a community trip.
  • Residents are dining in their rooms until we transition into our new building. 
  • Limited group activities: Residents of the same community area may gather with social distancing. Residents must wear face coverings or mask (covering both mouth and nose) and follow social distancing.
  • Beautician Services: call 466-0411 to set up an appointment.
  • In-home maintenance repairs of non-emergency nature.
  • Transportation services for shopping, medical appointments and outings by reservation.
  • All team members, returning residents, and visitors screened upon entry per CDC guidelines.
  • Any team member who presents with symptoms is not being allowed to work. Any resident who presents with symptoms is isolated and observed.
  • Common area surfaces are sanitized consistently 24 hours per day.

 

If you have additional questions, we ask that you first visit the Rockwood website for current updates. At www.rockwoodretirement.org, click on the COVID-19 update at the top of the home page. If you have further questions, please contact Andrew Gorton, General Manager, Rockwood South Hill, at (509) 536-6650, or AndrewG@rockwoodretirement.org or Stephen Collette, General Manager, Rockwood at Whitworth, at (509) 466-0411 or StephenC@rockwoodretirement.org. Due to the increase in inquiries, please patiently await a response.

The COVID-19 situation changes daily. We receive regular communications from the Washington State Department of Health, Spokane Regional Health District, and the Centers for Disease Control and Prevention (CDC) for the latest news and resources.

Rockwood Retirement Communities continues to do everything we can to protect our residents and team members from exposure to COVID-19. Because of our commitment to the health and wellbeing of our community, we have taken a proactive approach to mitigation measures within our control. We are steadfast in our practices and procedures to minimize this threat. Thank you for your support and understanding.
Stay well.

This information isn’t comprehensive and should not be considered medical advice. Please consult with a relevant expert for specific guidance for your circumstances.