Our Focus on Health and Safety during COVID 19

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Rockwood Retirement Communities COVID-19 Update

September 09, 2021

View our Frequently Asked Questions about COVID-19 and Social Distancing at Rockwood

COVID UPDATE September 9, 2021

Masks are to be worn by all team members, residents, vendors, and guests at both campuses.

Rockwood South Hill is in outbreak status. The Atrium (Skilled Nursing) and The Courtyard (Memory Care) are in quarantine. While in quarantine, no visitors are allowed unless they are approved as essential support persons or visiting for compassionate care (end of life). Contracted, paid caregivers are permitted. Our Assisted Living and Independent Living apartments and homes are permitted to have guests and have no restrictions.

Over this past week, we have had an uptick in the number of positive test results from our weekly testing of healthcare residents and all team members. We know this is concerning to our community. We want to assure you that we are in close communication with our resource agencies and we want to remind you that we have been through this before.

In addition to our current infection control practices, we have increased our testing and monitoring – all healthcare residents are tested weekly, healthcare staff are tested twice a week, and all staff are tested once a week. Staff are assigned to dedicated areas to reduce transmission.

We will keep you informed of the situation. Thank you for your prayers and continued patience while our team works through this new challenge. Just like the ones that we have faced before, we will continue to do all that we can to keep our community safe and informed.  Please keep wearing your mask and be safe.

Rockwood South Hill is following regulatory precautions while providing the following services:

  • Resident visitations must occur in the resident’s home only with a limit of 2 people per visit during our preferred visiting times from 8:00am to 7:00pm.
  • Outdoor visitations are still recommended.
  • All team members, returning residents, vendors, and visitors are screened upon entry per CDC guidelines.
  • Any team member who presents with symptoms is not being allowed to work. Any resident who presents with symptoms is isolated and observed.
  • Common area surfaces are sanitized consistently 24 hours per day
  • Forest Estates residents may use the amenities in the Towers.
  • Amenities are not open to non-residents.
  • Dining venues are open to residents and their guests. Meals may be ordered for pick-up or delivery.
  • Viva Salon & Spa, and the Atrium and Courtyard salons are open.
  • Transportation services for RDAR and Lincoln Heights shopping, medical appointments, and outings by reservation.
  • Offsite Community Trip: a Risk Assessment must be done prior to and after a community trip for all healthcare residents.
  • Fitness Center is open and Group Exercise Classes are available. 
  • Library is open
  • Woodshop – open daily from 8:00am-4:00pm
  • Golf Simulator – by reservation only
  • Rockwood Christian Fellowship 10:30 am on Sundays
  • Movies and lectures
  • Housekeeping
  • Maintenance routine services
  • The Community Center 

Rockwood at Whitworth is following regulatory precautions while providing the following services:

  • MASKS ARE REQUIRED. 
  • All team members, returning residents, vendors, and visitors are screened upon entry per CDC guidelines
  • Any team member who presents with symptoms is not being allowed to work. Any resident who presents with symptoms is isolated and observed
  • Common area surfaces are sanitized consistently 24 hours per day
  • Offsite Community Trip: a Risk Assessment must be done prior to and after a community trip
  • Beautician Services: call 466-0411 to set up an appointment
  • Maintenance routine services
  • Transportation services for shopping, medical appointments, and outings by reservation

 

If you have additional questions, we ask that you first visit the Rockwood website for current updates. At www.rockwoodretirement.org, click on the COVID-19 update at the top of the home page. If you have further questions, please contact Andrew Gorton, General Manager, Rockwood South Hill, at (509) 536-6650, or AndrewG@rockwoodretirement.org or Stephen Collette, General Manager, Rockwood at Whitworth, at (509) 466-0411 or StephenC@rockwoodretirement.org. Due to the increase in inquiries, please patiently await a response.

The COVID-19 situation changes daily. We receive regular communications from the Washington State Department of Health, Spokane Regional Health District, and the Centers for Disease Control and Prevention (CDC) for the latest news and resources.

Rockwood Retirement Communities continues to do everything we can to protect our residents and team members from exposure to COVID-19. Because of our commitment to our community's health and well-being, we have taken a proactive approach to mitigation measures within our control. We are steadfast in our practices and procedures to minimize this threat. Thank you for your support and understanding.
Stay well.

This information isn’t comprehensive and should not be considered medical advice. Please consult with a relevant expert for specific guidance for your circumstances.