Staying informed about COVID-19

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Rockwood Retirement Communities COVID-19 Update

August 02, 2020

View our Frequently Asked Questions about COVID-19 and Social Distancing at Rockwood

Rockwood Retirement Communities is dedicated to doing everything we can to protect our residents and team members from exposure to COVID-19. Because of our commitment to the health and wellbeing of our community, we have taken a proactive approach to mitigation measures within our control. However, even with these measures in place, the virus has unfortunately now affected several Rockwood team members and a few residents.

On Saturday, August 1 we received the results of last Wednesday’s testing for Rockwood South Hill. The infection is isolated to our licensed areas of Assisted Living, and Skilled Nursing.
To date, we have 7 residents and 5 team members who have tested positive. One of our residents already suffering from significant underlying conditions, passed on July 31st, while also testing positive for COVID. The residents who are COVID positive have been moved to be in an isolated area within their unit and staff are assigned to work that area only. The team members who tested positive have been removed from the schedule and will be self-isolating for 14 days while monitoring their symptoms. All residents are being carefully monitored for symptoms. Throughout this pandemic, we have been in consistent consultation and guidance from the Spokane Regional Health Department (SRHD). A representative from SRHD is personally evaluating our mitigation strategies and infection control procedures in response to COVID-19.


Rockwood has already taken the following measures to mitigate risk of exposure and these will continue:

• All team members are wearing masks and residents wear masks when they are not in their private residence.
• Dining rooms are closed. Meals are being delivered to residents.
• All group activities are cancelled.
• All visitors are restricted until further notice.
• Common area surfaces are sanitized consistently, 24 hours a day.
• All team members and returning residents are screened upon entry per CDC guidelines.
• Team members who can work remotely are working from home.
• Any team member that presents with symptoms is not being allowed to work.


Because we now have the virus on our campus, we are taking the following additional measures:

• All Healthcare areas are under strict quarantine.
• Healthcare team members are using a separate entrance and screening area.
• Healthcare team members will work only within a designated unit only, no staff sharing between units.
• An isolation area has been set up within skilled nursing, and staff are assigned to those positive residents only.
• Team members with direct contact with COVID positive residents are wearing full PPE protection.
• We are scheduling future testing for all Rockwood staff and healthcare residents for this coming week. The exact date will be determined with the help from SRHD.

In summary, we have 7 residents all residing in the Atrium that have tested positive for COVID-19. We have 5 team members that have also tested positive for COVID-19; one of those team members worked in assisted living. We have no residents in the Suites (Assisted Living) or the Courtyard (Memory Care) that are suspected for having COVID at this time.
Currently, there are no positive cases for any residents at our Rockwood Hawthorne campus. We will continue to monitor this closely and keep you informed. Please do everything in your control to stay safe and healthy.

If you have additional questions we ask that you first visit the Rockwood website for current updates to keep everyone informed of the situation at, click on the COVID-19 update at the top of the home page. If you have further questions, please contact Andrew Gorton, General Manager, Rockwood South Hill, at (509) 536-6657. Due to the increase in inquiries, please patiently await a response.

The COVID-19 situation changes daily. We receive regular communications from the Washington State Department of Health, Spokane Regional Health District and the Centers for Disease Control and Prevention (CDC) for the latest news and resources.
While we are disappointed to report this change, we are optimistic that our practices and procedures will help us to minimize this threat. Thank you for your support and understanding.

Stay well.
This information isn’t comprehensive and should not be considered medical advice. Please consult with a relevant expert for specific guidance for your circumstances.