Our Focus on Health and Safety during COVID 19

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Rockwood Retirement Communities COVID-19 Update

January 26, 2021

View our Frequently Asked Questions about COVID-19 and Social Distancing at Rockwood

COVID UPDATE January 26, 2021

For information on Washington State Travel Restrictions, see Governor Inslee's Travel Advisory.

Dear residents, families and personal representatives,

We are pleased to share that we currently do not have any residents who have tested positive for COVID-19 at either campus.

Thank you for continuing to follow all precautions and refraining from gatherings to keep our community safe.  Remember that anyone visiting our campus is required to wear a mask and go through our screening process.

Rockwood South Hill is providing the following services:


• Independent resident visits must occur in the resident’s home only with a limit of 2 people one time per day from 8:00am to 7:00pm.
• Healthcare visits continue outdoors by reservation for adults 18+, maximum of 2 people, once a day.
• Healthcare meals continue as normal in rooms or unit dining rooms.
• Dining venues are closed. Meals carts are coming to apartment doors and meals may be ordered for pick-up of delivery for Forest Estates residents.
• Viva Salon & Spa, and the Atrium and Courtyard salons are open
• Forest Estates residents may use the amenities in the Towers
• Transportation services for RDAR and Lincoln Heights shopping and outings by reservation
• Fitness Center is open by reservation at 344-6923
• Library – Tuesday Library day from 9:30-11:00am
• Wood shop – open M/W/ F from 8:00am-4:00pm
• Golf Simulator – resume by appointment only
• Rockwood Christian Fellowship 10:30am on Sundays - RSVP to Connie at 808-1399
• Movies and lectures – RSVP to 536-6706
• Housekeeping in Independent Living apartments
• Maintenance routine services
• The Community Center main room, pool and spa are open by reservation at 536-6687
• Any team member who presents with symptoms is not being allowed to work. Any resident who presents with symptoms is isolated and observed.
• Common area surfaces are sanitized consistently 24 hours per day


We continue to perform team member COVID testing each Monday for our health center and other departments which support health care areas.

Rockwood at Whitworth continues to take the following measures to mitigate risk of exposure:


• No visitors allowed. Exceptions can be made for end of life situations.
• Outside and window visitations are permitted.
• Dining room is closed and meals are provided in resident rooms or for delivery to our homes and duplexes.
• Limited group activities and amenities with spacing and screening requirements.
• In-home maintenance repairs of non-emergency nature.
• All team members, returning residents, and visitors screened upon entry per CDC guidelines.
• Any team member who presents with symptoms is not being allowed to work. Any resident who presents with symptoms is isolated and observed.
• Common area surfaces are sanitized consistently 24 hours per day.


If you have additional questions, we ask that you first visit the Rockwood website for current updates. At www.rockwoodretirement.org, click on the COVID-19 update at the top of the home page. If you have further questions, please contact Andrew Gorton, General Manager, Rockwood South Hill, at (509) 536-6650, or AndrewG@rockwoodretirement.org or Stephen Collette, General Manager, Rockwood at Whitworth, at (509) 466-0411 or StephenC@rockwoodretirement.org. Due to the increase in inquiries, please patiently await a response.

The COVID-19 situation changes daily. We receive regular communications from the Washington State Department of Health, Spokane Regional Health District, and the Centers for Disease Control and Prevention (CDC) for the latest news and resources.

Rockwood Retirement Communities continues to do everything we can to protect our residents and team members from exposure to COVID-19. Because of our commitment to the health and wellbeing of our community, we have taken a proactive approach to mitigation measures within our control. We are steadfast in our practices and procedures to minimize this threat. Thank you for your support and understanding.
Stay well.

This information isn’t comprehensive and should not be considered medical advice. Please consult with a relevant expert for specific guidance for your circumstances.