Our Focus on Health and Safety during COVID 19

What’s Available?

COVID-19 and Social Distancing FAQs

Visits are from 8:00am to 7:00pm.  Visitations are permitted for all residents, but they are restricted to their apartment and limited to 2 people per visit.  Visitations with residents are highly encouraged to be in outside areas.  When an area is in quarantine, only an approved Essential Support Person may visit if the resident permits.  Compassionate Care visits are permitted. 

We encourage families to call, mail letters and cards, send or drop off care packages. We are also encouraging families and friends to keep in touch via Skype, Facetime, Zoom and other digital means.

Every person entering our buildings are screened upon entering by answering a set of specific questions regarding symptoms, travel and possible exposure, as well as having their temperature taken.  All of this is required to be recorded. We also inform them of the protocols they are to follow regarding the use of personal protective equipment, including the use of a face mask at all times, except for when an individual is alone in an isolated area such as an office. Residents who live in our main buildings are screened upon reentry and residents who reside in independent homes and duplexes are also screened upon entry.

We are happy to help get supplies to residents. Packages may be brought to our main entrances and we will deliver them to the resident. Please make sure their name is on the package. We are also happy to receive any packages sent via the mail or shipping companies.

Yes, we are still taking residents to medical appointments. Most non-medical transportation has been discontinued, however we are providing personal help with online ordering and our staff can pick up prescriptions and groceries.  We are offering some outings which residents must sign up for in advance due to limited numbers. 

Residents are receiving their meals in our dining rooms, or they have the option for delivery to eat in their home or apartment.  During quarantine, communal dining may be restricted in licensed areas. 

Residents are enjoying ways to stay active and connected. Residents can follow our handouts for in-home exercise, attend a Zoom fitness class or take a walk around the building or campus. We have residents who are enjoying the use of Zoom meetings for Bible Study, Zoom ‘n Schmooze, Association meetings, book discussions, artist lectures and more.  We have a team of employees who are personally contacting each resident to check in with them, and help to assist with whatever they may need.  If we have an event where residents gather, we require masking and maintaining greater distance. 

Yes, however, we strongly discourage any unnecessary contact with the public. Residents who reside in our apartment homes will be screened before re-entry.  Residents in our licensed areas may be asked to complete a risk assessment before they leave. 

We invite you to contact our Marketing team find out more about life at Rockwood. To find out what we have available please call us at (509)536-6850 or visit our Availability page to see what is currently available. We can do a wonderful virtual tour and are meeting with prospective residents by appointment.