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Hawthorne FAQs

Know Your Options for Retirement

Have questions about Rockwood South Hill or Rockwood at Hawthorne? We Have the Answers.

We welcome you to visit our communities to experience Rockwood for yourself. Enjoy a stay in our Hospitality Suite, see the campus, visit with residents, participate in fitness programs or other activities if you wish, and enjoy dining with us as our guest. Contact our Marketing and Information Center if you have any questions or would like to schedule a personalized visit.

What are the different kinds of retirement communities?

  • Independent Living (no health services)
  • Assisted living
  • Skilled nursing
  • Independent and Assisted Living (no skilled nursing)
  • Life Plan communities (formerly known as CCRC's) include various levels of care.  Generally independent living, assisted living, memory care, and skilled nursing are offered. These communities may be for-profit, not-for-profit, and may or may not be accredited.

What are the advantages/disadvantages of the different types of communities?

  • Communities offering independent living that have limited or no health services may cost less. However, if and when some assistance or health care is needed, residents would have to find those services elsewhere.
  • Life Plan Communities offering independent living with a full continuum of health services can provide those extra services, if ever needed, without your having to move away from the community.
  • It’s important to find out if the community you’re considering offers all the services you might want or need during your lifetime.

What does Accreditation mean?

The Rockwood Retirement Communities are accredited by CARF/CCAC.

Achieving accreditation requires rigorous assessment that assures the highest standards are being met in services, programs, financial stability, facilities, strategic planning, business practices, and health care.

Lending institutions, vendors, residents, staff and families recognize that few communities can meet and maintain these standards, and appreciate Rockwood’s dedication to maintaining them.

CARF/CCAC stands for Commission for the Accreditation of Rehabilitation Facilities/Continuing Care Accreditation Commission. We are also accredited by the United Methodist Association of Health and Welfare Ministries through their EAGLE Accreditation Program. EAGLE stands for Educational Assessment Guidelines Leading toward Excellence.

Is Rockwood affiliated with a large chain?

No. Rockwood South Hill and Rockwood Hawthorne are the only two Life Plan communities operated by Spokane United Methodist Homes, a not-for-profit corporation doing business as Rockwood Retirement Communities.

When did Rockwood open for business?

Rockwood South Hill opened for business in 1960. Rockwood Hawthorne, previously called Hawthorne Manor, before it became part of Rockwood, opened in 1958.

How large are the communities?

Approximately 490 residents call Rockwood South Hill home. Rockwood Hawthorne is home to about 120 residents.

Is there an entry fee, and if so, what does it cover?

Yes. Most residency agreements have an entry fee based on the size of the accommodation selected. Entry fees ensure your lifetime use of a home or apartment or other housing options, and also go toward meeting the overall financial needs of the community. Both Rockwood South Hill and Rockwood Hawthorne have a rental option for the apartments in The Ridge at Rockwood South Hill and The Manor at Rockwood Hawthorne where there is an optional entry fee.

Both campuses accept new residents directly into Assisted Living and Skilled Nursing if space is available. For these residents, entry fees, if any, are nominal.

Is there a monthly fee?

Yes. Monthly service fees for homes, duplexes, and apartments depend on the size and, sometimes, the location of the residence; the number of occupants; and the services provided.

Assisted living and memory support fees vary depending on the size of the apartment and the level of care provided. Skilled nursing fees are based on an established daily rate and also on the level of care provided.

What types of contracts does Rockwood offer?

We continually strive to bring the very best choices to the market. Currently, Rockwood has a variety of residency agreements available. There are both entry fee and monthly fee contract options.  Please contact the Rockwood Hawthorne marketing department at (509)466-0411 for detailed information.

 

How do I become a resident of Rockwood?

You begin by contacting us, and setting up an appointment with one of our Marketing Consultants. You will be asked to complete an application. Along with the application, a deposit is required.

 

Do you own your home when you sign a contract at Rockwood?

No, the contract is not a real estate transaction. Ownership of the residence remains with Rockwood while providing you with use of the home or other accommodations for your lifetime.

What kind of insurance do I need to move in?

Insurance of your personal belongings is required, as well as liability and loss of use. You do not need homeowner’s insurance.

Are pets allowed?

Within limitations established by Rockwood's pet policy, pets are welcomed in apartments or homes.

Does Rockwood accept Medicare and Medicaid?

Both communities accept Medicare and Rockwood at Hawthorne is also Medicaid certified