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Rockwood Retirement Communities Spokane Elderly People in Bistro Talking and Eating Careers at Rockwood

Sales Manager

Full-Time Position, Days

Location: Rockwood at Whitworth

Job Description

The Sales Manager is responsible for managing the people, processes, and programs of the Expansion community sales office. This effort includes both implementing and monitoring measurable sales goals for calls, appointments, event attendance, deposits, occupancy levels, and revenue generation for the community. The Sales Manager is responsible for communicating the sales and marketing goals to the sales team and emphasizing the importance of creating a positive customer experience that inspires prospects to want to move to our community.

Job Shift 

8:30 am to 5:00 pm

Travel: This position requires up to 25% local travel to/from marketing events. Nominal overnight travel may be required annually for training.

Note: Please be advised that per Gov. Inslee’s proclamation, as a condition of employment with Rockwood Retirement Communities, you must be fully vaccinated by October 18, 2021. If an employee needs accommodation from this mandate due to a disability under the ADA or Washington Law Against Discrimination or due to a sincerely held religious belief, the employee should contact the Agency’s Human Resources Department.


  • Manage, lead, evaluate and coach the marketing team
  • Attain personal sales goals, set sales goals for the marketing team, and track/monitor progress
  • Select and attend events that will yield results
  • Create, set up, and manage sales and marketing programs for the community
  • Manage leads maintain detailed records
  • Utilize, manage, train and guide team on our lead management system/customer relationship management database
  • Cultivate relationships and build rapport with potential residents and their families
  • Generate and sustain quality leads/referrals

Required Skills and Experience

  • Bachelor’s degree in Marketing, Communications, Public Relations or related field
  • Sales experience within a continuing care retirement community
  • Three to five years of proven successful sales/management experience
  • Experience utilizing a lead management system/customer relationship management database


All employees regularly scheduled to work at least 30 hours a week and completed our waiting period are eligible for the following benefits:

  • Medical/Dental/Vision Insurance with TruHear
  • Wellness Program (Participation results in discounted premiums!)
  • Paid Sick Leave and Vacation available after 90 days
  • Group Life Insurance and AD&D
  • Voluntary Life Insurance and AD&D
  • Critical Illness Insurance
  • Critical Accident Insurance
  • Identity Theft Protection Assistance
  • Pet Insurance
  • Employee Assistance Program (EAP)
  • Flex Spending Accounts
  • 403(B) with match and no waiting period to begin deferrals
  • 6 Paid Holidays and 2 Personal Holidays Per Calendar Year
  • Holiday Pay
  • Jury Duty, Bereavement Leave, Pet Bereavement Leave, and Military Leave

Additional perks include

  • Free soup and discounted meal prices
  • Food Pantry, Free/Discreet
  • Employee Financial Assistance Fund (Rockwood Residents' Foundation Benefits)
  • Continuing Education Scholarships (Rockwood Residents' Foundation Benefits)
  • Paid Job Shadowing opportunities
  • Sponsorship opportunities for Nursing Assistant Certification
  • Employee Bus Pass Program – Deep discount
  • Free Fitness Center access for employees and a guest on campus
  • Employee Health and Wellness Program [participation results in discounted monthly insurance premiums]
  • Payroll deductions for coffee and meals at our restaurants
  • Ability to purchase discounted Premiere Movie Passes
  • Employee Appreciation Events
  • Years of Service Celebrations and Awards
  • Referral Programs
  • Free Flu Shot
  • Free Hepatitis B Vaccine
  • Free parking
  • Open Door Philosophy
  • Encourage and support promotions from within

Fair, fun, kind, caring, safe, diverse, family-like atmosphere

You may apply online now, or submit an intent to apply form, to notify us of your interest, and complete your application later.

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