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Front Desk Receptionist/Concierge (on-call position)

Part-Time Position, Days

Location: Rockwood South Hill

Job Description

Would you like to contribute to a caring place that enriches the lives of seniors? Do you have a passion for helping others achieve the highest quality of life? Rockwood South Hill is looking for a friendly, informative, and welcoming receptionist to join our team. As a Front Desk Receptionist, you will serve as a positive first impression of the company at all times, while handling the daily responsibilities of a receptionist with efficiency and ease.

Work Shift: On-call for evenings and weekends *(minimum of one day a month required)

Note: Please be advised that per Gov. Inslee’s proclamation, as a condition of employment with Rockwood Retirement Communities, you must be fully vaccinated by October 18, 2021. If an employee needs accommodation from this mandate due to a disability under the ADA or Washington Law Against Discrimination or due to a sincerely held religious belief, the employee should contact the Agency’s Human Resources Department.



  • Greet, assist and direct residents and visitors within the campus.
  • Answer the phone in a timely manner and direct calls to the appropriate person.
  • Trained to know the proper procedures for fire drills and will notify security of any problems or concerns.
  • Deliver packages and/or flowers to residents as needed along with other clerical duties related to mail distribution.

Required Skills and Experience

  • High school diploma or equivalent.
  • Prior experience handling receptionist responsibilities.
  • Exceptional customer service skills.
  • Proficient computer skills, including Microsoft Office Suite (Word, Outlook, Access, and Excel).
  • Highly organized individuals who work well in a fast-paced environment.
  • Excellent time management and written and verbal communication skills.


  • Sick Leave Accrual
  • 403(b) Retirement Plan & Match
  • Employee Assistance Program (EAP)
  • Pet Insurance

Additional perks include:

  • Free soup and discounted meal prices
  • Employee Financial Assistance Fund (Rockwood Residents' Foundation Benefits)
  • Continuing Education Scholarships (Rockwood Residents' Foundation Benefits)
  • Paid Job Shadowing opportunities
  • Sponsorship opportunities for Nursing Assistant Certification
  • Employee Bus Pass Program – Deep discount
  • Free Fitness Center access for employees and a guest on campus
  • Employee Health and Wellness Program [participation results in discounted monthly insurance premiums]
  • Payroll deductions for coffee and meals at our restaurants
  • Ability to purchase discounted Premiere Movie Passes
  • Employee Appreciation Events
  • Years of Service Celebrations and Awards
  • Referral Programs
  • Free Flu Shot
  • Free Hepatitis B Vaccine
  • Free parking
  • Open Door Philosophy
  • Encourage and support promotions from within

Fair, fun, kind, caring, safe, diverse, family-like atmosphere, collaborative


You may apply online now, or submit an intent to apply form, to notify us of your interest, and complete your application later.

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