Marketing and Communications Specialist

Full-Time Position for Days at Rockwood at Whitworth.

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Rockwood Retirement Communities is looking to hire a Full-Time Marketing and Communications Specialist for our Rockwood at Whitworth campus. This position assists the marketing team in building and maintaining high occupancy across the community. Remains knowledgeable of our Life Plan Community model and be able to discuss accurately and compassionately with potential residents and family members. Maintains a positive image of the community with referral sources, residents, family members, vendors, and employees.

Pay Range: $23 – $26 per hour

Shift Type: Monday – Friday | 8:00am – 4:30pm

Responsibilities

  • The Marketing and Communications Specialist main responsibility is to assist the marketing department to further sales to new incoming residents.
  • Create marketing events that are professional and well managed. This will include invitation design, working with food service and activities departments, hiring musicians, decorations and RSVP management.
  • Utilize the CRM (Customer Relation Management) system to its full potential. This includes entering leads promptly and accurately, updating activity and financial transactions and running reports.
  • Greet visitors both in person and on the phone.
  • Assist the sales team with initial tours when needed.
  • Coordinate move-in details for new residents. This includes working directly with the incoming residents and communicating with other departments (accounting, maintenance, activities, etc.).
  • Manage incoming resident paperwork and files.
  • Order all office supplies and monitor sales tools quantities (brochures, handbooks, etc.)
  • Help to manage the waitlist and ensure accuracy of data.
  • Create and send eblasts on a regular basis.
  • Manage model apartment set up and take down.
  • Accurately complete and distribute weekly sales reports.
  • Work directly with Corporate Communications Manager to create community communication pieces (this may include flyers, newsletters and invitations).
  • Ability to post updates on the Rockwood at Whitworth website.

Required Skills and Experience

  • Bachelors or Associate’s degree (A.A.) (preferred)
  • Two years’ experience in a professional office setting (preferred)
  • One to three years of proven successful sales experience
  • Sales experience within a continuing care retirement community
  • Experience utilizing a lead management system/customer relationship management database
  • English language proficiency
  • Ability to work independently with self-discipline and self-motivation

Benefits

All employees regularly scheduled to work at least 30 hours a week and have completed our waiting period of employment are eligible for the following benefits:

  • Medical/Dental/Vision & TruHear Insurance
  • Paid Sick Leave and Vacation – available after 90 days of service
  • 6 Paid Holidays and 2 Personal Holidays per calendar year after 90 days of service
  • Holiday pay
  • Flex Spending Accounts
  • Employee Assistance Program (EAP)
  • 403(b) with match and no waiting period to begin deferrals
  • Group Life Insurance & AD&D
  • Voluntary Life Insurance & AD&D
  • Critical Illness
  • Critical Accident
  • Identity Theft Protection Assistance
  • Pet Insurance
  • Jury Duty, Bereavement Leave, Pet Bereavement, Personal Leave, Family Leave and Military Leave

Additional perks include:

  • Free soup and discounted meal prices
  • Employee Financial Assistance Fund (Rockwood Residents’ Foundation Benefits)
  • Continuing Education Scholarships (Rockwood Residents’ Foundation Benefits)
  • Sponsorship opportunities for Nursing Assistant Certification
  • Employee Bus Pass Program – Deep discount
  • Free Fitness Center access for employees and a guest on campus
  • Employee Health and Wellness Program [participation results in discounted monthly insurance premiums]
  • Payroll deductions for coffee and meals at our restaurants
  • Ability to purchase discounted Premiere Movie Passes
  • Employee Appreciation Events
  • Years of Service Celebrations and Awards
  • Free Hepatitis B Vaccine
  • Free parking
  • Encourage and support promotions from within
  • On demand pay accessible as soon as you earn it through hours worked

Environment: Fair, fun, kind, caring, safe, diverse, family-like atmosphere, collaborative

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